Join the MTD Team as a key player in temporary water solutions!
At MTD, we specialise in providing temporary water solutions for music festivals and sporting events. As a Branch Operations Manager, you will manage the day-to-day running of your assigned branch, ensuring operational excellence, efficient resource management and the successful delivery of projects.
Based in our Las Vegas branch, you will report directly to the US Operations Director / General Manager and provide leadership for warehouse operations and branch support staff. You will be responsible for ensuring that projects assigned to your branch are delivered safely, on time and in accordance with MTD’s quality standards. This role requires exceptional leadership, operational planning, workforce development and cross-functional collaboration to support MTD’s continued growth across the United States.
Key Responsibilities
- Manage and oversee the day-to-day operations of the branch, ensuring efficient workflow, resource allocation, logistics and operational performance.
- Lead, coach and mentor warehouse staff and branch support staff to build a high-performing team.
- Ensure adequate staffing levels by planning workforce requirements, recruiting, training and developing staff to meet current and future project demands.
- Oversee the execution of branch projects, ensuring that all projects receive the correct equipment in accordance with MTD’s quality and customer service standards.
- Staffing assignments are allocated to projects based on qualifications, experience and operational requirements.
- Maintain regular communication with project managers and warehouse staff and ensure the timely delivery of equipment and materials. Coordinate with the Project Manager to make any necessary adjustments to the project requirements.
- Work in partnership with the Fleet Manager to ensure sufficient equipment availability, maintenance readiness and effective asset utilisation. Develop a repair programme for the equipment inventory of the assigned branch.
- Foster a culture centred on safety, accountability, teamwork, continuous improvement and exceptional customer service.
- Work closely with the US Operations Director and other Branch Operations Managers to optimise planning, resource sharing and operational consistency across all locations. Align with a “ONE” MTD organisation.
- Monitor branch performance metrics, identify opportunities to improve operational efficiency, reduce costs and boost productivity.
- Ensure compliance with company policies, safety regulations, operational procedures and quality standards.
- Support business continuity by proactively identifying operational risks, developing contingency plans and responding effectively to changing project requirements.
- Act as the lead manager for the branch and provide support for critical project issues, including being available to respond to operational emergencies when required.
- Support the branch’s HR requirements
- Some travel will be required to support projects in the region
Qualifications
- A bachelor’s degree in Business Administration, Operations Management, Engineering, Construction Management or a related field is preferred.
- At least five years’ leadership experience in operations, logistics, construction, utilities, events or project-based industries.
- Proven experience of managing cross-functional teams in a fast-paced environment.
- Experience in managing warehouse operations is preferred
- An excellent command of the English language.
- Advanced computer skills with Microsoft products, and the ability to learn new computer software
- Technical expertise combined with a keen interest in learning about new equipment and MTD systems
Why You’ll Be Successful
You have a proven track record of operational leadership within a project-driven environment. You thrive in dynamic situations, proactively anticipate challenges and always have a contingency plan in place. Your collaborative leadership style enables you to communicate effectively with customers, sales teams, project managers and warehouse staff alike. Above all, you embody MTD’s philosophy of “Safety First, Quality Always,” ensuring that both employees and customers receive the highest standard of service and support.
